case study

Logistics

Managing complex logistics with integrated HR and Payroll

The Delivery Group
01

Unified HR & Payroll in one platform

Single system simplifies workforce management and ensures accurate, compliant payroll processing.

02

Effective management of complex shift patterns

Flexible tools support scheduling and tracking across varied roles and working hours.

03

Improved efficiency across logistics operations

Streamlined processes reduce admin workload and support smoother day-to-day operations.

The Background

The Delivery Group is a leading logistics provider specialising in e-commerce and mail services, supporting major retailers and postal operators, like Amazon, across the UK. 

With operations running across multiple sites and around the clock, the business manages a large workforce with varied roles and complex, varying shift patterns. 

The Challenge

Managing a logistics workforce involves coordinating multiple teams, shift schedules and Payroll processes. The Delivery Group required a system that could handle complex working patterns while ensuring Payroll accuracy and compliance. Disconnected processes and manual administration can create inefficiencies, increase the risk of errors and place additional pressure on HR and Payroll teams. 

Ensuring visibility for managers, compliance control and efficiency across both HR and Payroll functions was a key priority. 

The Solution

By implementing HBHR’s integrated HR and Payroll platform, The Delivery Group brought workforce management into one centralised system. 

The platform supports complex shift patterns, enabling teams to manage schedules and employee data more effectively. Integrated Payroll ensures accurate, compliant processing, reducing the need for manual intervention. 

With all workforce data in one place, HR and Payroll teams can work more efficiently, with improved visibility and control over operations. 

The Results

The Delivery Group has streamlined its HR and Payroll processes, improving efficiency across the organisation. 

Administrative workload has been reduced, allowing teams to focus on supporting operations rather than manual tasks. Payroll accuracy and compliance have been strengthened, while better visibility supports more effective workforce planning. 

The business now benefits from a more connected, reliable system that supports its complex logistics environment and ongoing growth. 

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