Blythe House
Strengthening HR and Payroll to Support Efficient Healthcare Operations
01
Unified HR and payroll in one platform
HBHR brings all HR processes together, reducing manual work and simplifying day-to-day tasks.
02
Insightful reporting and analytics
Clear, actionable insights allow Frontier Medical Group to make informed workforce decisions quickly.
03
Responsive, personalised support
Hands-on guidance from HBHR ensures smooth onboarding and ongoing optimisation of the system.
The Background
Frontier Medical Group is a UK-based healthcare provider delivering a wide range of medical services, including primary care, occupational health, and health assessments, across multiple sites.
With a growing team and increasingly complex workforce requirements, Frontier Medical Group needed a robust system to manage HR and payroll efficiently while maintaining compliance and data accuracy.
The Challenge
Frontier Medical Group faced several operational challenges. Their HR and payroll processes were fragmented across multiple systems, leading to inefficiencies.
Many tasks were handled manually, making them time-consuming and prone to errors, which limited the HR team’s ability to focus on more strategic initiatives. The organisation needed a system that could deliver clear reporting, streamline onboarding, and improve employee engagement through self-service options.
Additionally, access controls and data management needed to be both intuitive and secure.
The Solution
By implementing HBHR, Frontier Medical Group introduced a single, integrated HR and payroll platform. Key payroll processes are now automated, reducing manual input and improving accuracy.
All HR activities, from recruitment and onboarding to reporting, are centralised in one system. Employees benefit from self-service access to important information and actions, which enhances engagement and reduces administrative queries.
In addition, HBHR’s team, led by Emma, provided hands-on guidance throughout implementation and continues to deliver responsive support.
The Results
Frontier Medical Group has seen significant benefits since adopting HBHR. HR and payroll tasks are now streamlined, resulting in greater efficiency, time savings and a reduced administrative burden.
Improved reporting and clear analytics support better decision-making and more effective workforce management. The onboarding process has become seamless, allowing new staff to transition smoothly from recruitment to active employment through intuitive workflows.
Additionally, ongoing support ensures the system continues to meet evolving needs, with particular praise for the responsiveness and expertise of the HBHR team.
“
We’ve had a very positive experience with HBHR. The system brings all HR processes into one place, making day-to-day tasks much more efficient and reducing manual work. Reporting and analytics are clear and easy to use, and the Self Service Portal encourages strong employee engagement. Onboarding is seamless, with a smooth transition from recruitment to new starter setup, and access controls are simple to manage. Data import/export is straightforward, with helpful templates and excellent support from the team. A special mention to our Client Executive, who has been incredibly helpful, responsive, and knowledgeable — her support has made a real difference to our experience. Overall, HBHR is intuitive, functional and backed by a team that genuinely cares about making the platform work for us. Highly recommended!
