Frontier Medical Group
Streamlining Complex Payroll and HR to Support Compassionate Care Delivery
01
Significant time savings in payroll processing
Automation has reduced payroll processing time by days, freeing up valuable internal resource.
02
Cost-effective solution without compromising quality
A powerful HR and payroll system that delivers strong value for money for a charitable organisation.
03
Dedicated, responsive support throughout implementation
Hands-on support ensures challenges are resolved quickly, even with complex payroll requirements.
The Background
Blythe House Hospice is a charity providing free care and support to people living with life-limiting illnesses, as well as their families and carers.
Based in Chapel-en-le-Frith, the organisation delivers a wide range of services including palliative care, counselling and bereavement support.
With a growing demand for services, Blythe House Hospice relies on efficient back-office operations to ensure more time and resources can be focused on delivering high-quality care.
The Challenge
Blythe House Hospice needed a HR and payroll system that could handle a highly complex payroll while also delivering efficiency and value for money.
Payroll processing was taking significant time each cycle, placing pressure on internal teams and limiting capacity for other priorities.
In addition, the organisation required a provider that could offer reliable, responsive support, particularly important during implementation given the complexity of their payroll structure.
The Solution
By implementing HBHR, Blythe House Hospice introduced a streamlined, combined HR and payroll solution.
The platform automates key payroll processes, reducing manual input and improving efficiency. Its flexibility allows the organisation to manage complex payroll requirements with greater ease, while maintaining accuracy and control.
Alongside the technology, dedicated support from the HBHR team has ensured a smooth transition, with ongoing assistance to resolve initial teething issues and optimise the system over time.
The Results
Blythe House Hospice has achieved significant improvements in efficiency and operational performance.
Payroll processing time has been reduced by days, freeing up internal resource and allowing teams to focus more on supporting patients and families.
The organisation now benefits from a more streamlined and reliable payroll process, supported by a responsive team that understands their needs. As remaining complexities are refined, Blythe House Hospice is well-positioned to maximise the full value of the system.
“
“Such a great move for us!
We wanted to find a HR and payroll system that saved us time and more importantly was good value for money and this is exactly what we found in HBHR. It’s shaved days off our payroll processing, their communication is great and the support we have received from them is brilliant (particular mentions to Courtney, Carly and Stephanie). There’s a few little teething issues that we are working through but we do have a very complex payroll so it was to be expected.’’
