Miele
Scaling Smarter: How Inspired Pet Nutrition Streamlined HR & Payroll Across a Growing Multi-Site Business
01
One unified HR and payroll platform across multiple sites
Consolidating HR and payroll into a single system reduced duplication, minimised errors and gave the people team a consistent view across all locations.
02
Reduced administrative burden, freeing HR to focus on people
Self-service tools cut down on manual processing, giving HR and payroll teams more time for strategic work.
03
A scalable solution built to grow alongside the business
As Inspired Pet Nutrition continues to expand its brand portfolio and headcount, HBHR provides the flexible infrastructure to support that growth without adding complexity.
The Background
Inspired Pet Nutrition is one of the UK’s leading pet food manufacturers, and the largest producer of dry dog food in the country. Home to a family of well-loved brands including Harringtons, Wagg, Barking Heads, AATU and Butcher’s, Inspired operates manufacturing sites in Thirsk, Kinmel and Crick, producing dry, wet and baked foods enjoyed by pets across the UK and internationally.
With ambitions to become a global leader in pet nutrition and a workforce spread across multiple sites, Inspired needed an HR and Payroll solution that could keep pace with its scale, complexity and continued growth.
The Challenge
Managing HR and Payroll across a multi-site manufacturing business is no small task. With a large and varied workforce — spanning factory operatives, logistics staff, office-based roles and a growing senior leadership team — Inspired’s existing systems were struggling to keep up.
Disparate processes, manual data entry and a lack of integration between HR and Payroll functions were creating inefficiencies and increasing the risk of errors. As the business grew, it became clear that a more robust, connected solution was needed.
The HR team needed a system that could handle the demands of a fast-moving FMCG environment, support compliance requirements and give managers visibility of their workforce, without adding to the administrative load.
The Solution
Inspired partnered with HBHR to implement a fully integrated HR and Payroll platform, bringing all people data and processes into one connected system.
The platform gave Inspired’s HR team a single source of truth for employee information across all sites, with automated workflows reducing the time spent on manual tasks such as payroll processing, absence tracking and reporting. Employee self-service tools empowered staff to manage their own records and access payslips directly, reducing the volume of queries into the HR team.
Throughout implementation and beyond, Inspired benefited from HBHR’s dedicated account management approach, with responsive support and a commitment to developing the system around the specific needs of the business, at no extra charge.
The Results
Since implementing HBHR, Inspired has seen a significant improvement in the efficiency and accuracy of its HR and Payroll operations.
Manual processing time has been reduced, payroll errors minimised and the people team now has clear, real-time visibility of workforce data across all sites. Managers can access the information they need quickly, enabling faster, better-informed decisions.
As Inspired continues to grow its brand portfolio and expand internationally, HBHR provides a scalable platform that can evolve alongside the business, ensuring the HR team is always equipped to support the organisation’s ambitions.
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